Academy

Exports

Documentation Center

All exports are generated dynamically from the Academy repository — one source of truth, always current.

Executive Quick Guide

Vision, Executive Dashboard, Digital Twin, AI Copilot, Roadmap. 5-minute read.

Comprehensive User Guide

Every chapter of the Academy plus the full glossary. Board-ready.

How exports work

Every export is generated on demand from src/lib/academy/content.ts. There are no static duplicates — updating a chapter updates every export automatically.

PDF export downloads a ready-to-share .pdf. Word export downloads a native .docx file that opens in Microsoft Word.

Glossary

AOG

Aircraft-on-Ground — an aircraft unable to fly, blocking revenue until repaired.

ETA

Estimated Time of Arrival — predicted delivery time for a shipment or part.

SLA

Service-Level Agreement — the contractual time or quality commitment for a task or shipment.

Shipment Digital Twin

The unified, deep-linkable page representing one shipment across its full lifecycle.

Operational Intelligence

Continuous analytical layer over the shared operational model, powering trend and root-cause insight.

AI Copilot

The grounded assistant that drafts, recommends and answers based on the shared operational model.

Exception Engine

Rule-based service that flags operational anomalies and pushes them into the task queue.

Shipment Direction

Whether a shipment is import, export, or cross-trade — affects customs handling.

Health Score

Composite 0–100 indicator of overall operational health, shown on Executive Intelligence.

Mission Control

Protected full-screen situational-awareness surface launched from Executive Intelligence.

Decision Queue

The prioritised list of decisions awaiting an executive — ranked by revenue-at-risk.

RBAC

Role-Based Access Control — enforces least-privilege access to workspaces and data.

Job

A shipment record in Business Zone. Opening a job creates its Shipment Digital Twin and starts the SLA timer.