AOG Command Center
Grounded-aircraft response — time-critical
Active AOG
122%
3 critical
Avg Response
4.2m8%
to acknowledge
SLA Saved (24h)
525%
breaches prevented
Avg Resolution
9.1h3%
door-to-door
Active Cases
Ordered by urgency — click any card to open the war-room
BZ-24817
Saudia Technic
Main Landing Gear Actuator
A320 · JED
SLA remaining42m
Customs escalation requiredOpen case
BZ-24820
flynas
APU Starter
A320neo · RUH
SLA remaining3h 00m
Confirm carrier handoffOpen case
BZ-24822
Saudia Technic
Avionics Module
B787 · JED
SLA remaining9h 00m
Awaiting booking confirmationOpen case
BZ-24828
flynas
Fuel Pump
A320 · RUH
SLA remaining4h 00m
Request DGD from shipperOpen case
BZ-24831
Emirates Engineering
IDG Unit
B777 · DXB
SLA remaining10h 00m
Awaiting booking confirmationOpen case